Terms and Conditions

Bookings

It can be made by phone or via e-mail, after conditions and rules are accepted we ask for a 25% non-refundable deposit at the time booking by bank transfer (50% deposit for Holiday packs) when your book is made by e-mail you will receive bank details to make the deposit. payments have to be done in totally 7 days before your tour start

Cancellations before 40 days your tour stars are refundable 25%

Cancellations by COVID 19 are refundable 100%

Insurance

Clients are advised to take out adequate travel insurance to cover themselves. we provide a personal insure as an extra cost

Rules

I am voluntarily participating in this tour with the knowledge of the numerous risks and dangers involved. I assume all of the above risks, including those known and unknown to me.

it is your responsibility to have good conduct with your partners and employers of Flow Trails La Palma.

You will need a certain level of mountain biking experience either on natural trails to be able to enjoy our holidays. This says We should be clear that our holidays are not suitable for beginners, as having to widen a span of skill within the group leads to dissatisfaction for all.

Alcoholic drinks are not allowed before and during our tours.

Riders that bring their own bike: having the proper bike and equipment needed for the selected trip.

helmet, knee pads, gloves are obligatory. a full-face helmet is highlight recommended

Rental bike

Any damage on the bike rental is deducted by you. You agree that you are fully responsible for the bike. should the bike be stolen whilst in your care you will be required to pay for the original price of the bike.

Faqs

How Skilled do I need to be?

You will need a certain level of mountain biking experience either on natural trails to be able to enjoy our holidays. This says We should be clear that our holidays are not suitable for beginners, as having to widen a span of skill within the group leads to dissatisfaction for all.

What spare part should I bring?

2 spare tubes, a gear cable, brake pads, a derailleur hanger specific to your bike

What should I take with me on a ride?

A 2 or 3-liter hydration pack with 2 spares tubes, pump, multi-tool, waterproof top, and some snack. Wearing a helmet and knee pads are compulsory. gloves and sunglasses are strongly recommended.

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